Technical advice to dear customers regarding the purchase of used devices in the fields of dimensional and hardness measurement:
Moqyas Hamisheh Radib (Mehran Engineering) Company, with over 25 years of experience in sales, after-sales services, calibration, and precise measurement, considers it its duty to present the following goodwill and to protect the interests of respected industrialists concerning the purchase of used European and Asian dimensional and hardness measuring devices according to its expertise and customer requests for services related to these devices sent to the after-sales service unit, as detailed below:
Problems in purchasing used dimensional and hardness measuring devices (CMM, VMM, Hardness tester, Micro Height, ...):
- Trading companies and sellers of precision measuring devices sell used devices without any technical and specialized information and lack specialized equipment to provide after-sales services, which mostly face technical problems and installation and commissioning issues.
- Since precision measuring devices require periodic adjustment and calibration, only companies with standard equipment and work experience with foreign brands have the ability to commission and deliver these devices with training received from foreign companies to their customers, which is highly important and should be considered by dear customers to avoid numerous problems after purchase.
- Used devices sold by unauthorized companies without representation and lacking the required expertise fully expose the risks to the buyer, and according to customer requests, many purchased devices remain uncommissioned, and manufacturers currently do not provide any services to customers or unauthorized companies.
- Sellers without technical expertise have no official responsibility to deliver up-to-date hardware and software devices or to provide authorized installation, commissioning, adjustment, calibration, and operator training services.
- Most used devices offered to customers are from brands without official services, with production years mostly over ten years, and parts for these devices are often unavailable.
- Unauthorized sellers enter precision measuring device sales projects occasionally and solely for personal profit and provide no warranty or after-sales services to customers.
- It should be noted that the software of used measuring devices is mostly outdated, and updating them incurs high costs, often requiring hardware system upgrades.
- Used devices lack warranty, and unauthorized sellers, due to lack of technical knowledge, cannot identify hardware problems, which are irreparable for the customer.
- Mehran Engineering Company offers updating services for used devices as much as possible to its customers, requiring most hardware components (including controllers, scales, etc.) and software to be updated, which involves relatively high costs.
Therefore, all dear customers are requested to seek necessary consultations from specialized and experienced companies like Mehran Engineering before purchasing used measuring and hardness testing devices to avoid technical problems after purchase, and if investment in such devices is appropriate, proceed with specialized consultations to purchase such equipment.
For more technical and specialized information, please contact Mehran Engineering Company by phone.