Voice Recognition Software in Issabel

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Voice Recognition Software in Issabel: An advanced solution for converting voice to Persian text With the growing use of VoIP telephone systems in organizations, the need for analyzing conversations and automatically recording call information is increasingly felt. The voice recognition software in Issabel uses artificial intelligence (AI) to accurately convert call audio into Persian text and automatically stores it in Didar CRM and the database.

This tool combines Issabel for call management, GPT-4O for audio processing and transcription, and Didar CRM for data storage and analysis, providing a comprehensive solution for businesses looking to enhance the performance of their sales and support teams. This software not only records your conversations but also analyzes them and provides valuable information for business decision-making.

Features of Voice Recognition Software in Issabel

  • Voice to Persian text conversion: Using artificial intelligence, call audio files are converted into accurate and editable text.
  • Automatic storage in Didar CRM: Conversation texts are automatically saved in Deal Notes.
  • AI conversation analysis: Identification of key call points, customer requests, satisfaction levels, and sensitive topics.
  • Compatibility with Issabel and VoIP: Stable operation on Issabel, Asterisk, and other open-source platforms.
  • Search and reporting capabilities: Search by phone number, date, extension, or conversation content and save results in Excel files.
  • Data security: Files are processed within the internal network without internet access to protect sensitive call information.

GPT-4O: The AI Core in Voice Recognition GPT-4O software, as one of the most advanced AI models, is at the heart of this system. Using deep learning models, it converts call audio into accurate text even in noisy environments.

Key features of GPT-4O:

  • Full support for Persian language.
  • Fast and accurate processing even in busy and long calls.
  • Operation within internal networks to maintain organizational data security.

After each call ends in Issabel, the audio file is sent to GPT-4O AI. The system processes the file and prepares the final text for storage in Didar CRM.

Didar CRM: Automated Management and Analysis of Conversations Didar CRM is one of the most advanced customer relationship management software designed specifically for businesses where telephone communications are a vital part of their sales and support processes.

Didar capabilities at a glance:

  • Automatic saving of call texts.
  • Quick search among recorded conversations.
  • Call scoring for team performance evaluation.
  • Viewing call history and automatic customer follow-up.

By integrating this software with Issabel, sales and support experts can read call texts instead of listening to audio files. This feature saves time and increases team productivity.

Operation of Voice-to-Text Software in Issabel Workflow:

  1. A phone call is made through the Issabel system and the audio file is saved in a specified path.
  2. The audio file is sent to the AI server and processed by GPT-4O.
  3. The extracted text along with contact information (phone number, extension, date, and call ID) is stored in Didar CRM.
  4. Managers and experts can access conversation texts by searching the data and perform necessary analyses.

Additionally, conversation texts and analyses can be saved as Word or Excel files for periodic training.

AI Conversation Analysis A prominent feature of this software is AI-based conversation analysis. After converting voice to text, the conversation content is sent to the AI engine for analysis.

The analysis output includes:

  • Call summary.
  • Customer requests.
  • Customer satisfaction level.
  • Sensitive topics and improvement suggestions.

This feature helps managers and sales teams better understand customer needs, improve service quality, and manage future calls more effectively.

Why Use Voice Recognition Software in Issabel?

  • High accuracy in Persian speech recognition, even in noisy environments.
  • Automatic call information storage to reduce human errors in data entry.
  • AI conversation analysis to identify key call points.
  • Increased productivity of sales and support teams through time savings and improved response quality.
  • Data security by processing within internal networks without internet.
  • Full compatibility with open-source systems like Issabel and Asterisk.

Additional Features and Integration with Other Modules This software can become a comprehensive and powerful system for your organization alongside other Issabel modules, such as:

  • SMS sending module in VoIP.
  • Call pop-up in Windows.
  • Automated calling software in VoIP.

Conclusion: Turn Voice into Knowledge Voice Recognition Software in Issabel is a powerful tool for businesses wanting to use AI in VoIP to manage calls and analyze conversations. By converting voice to Persian text and analyzing conversation content, it enables improved performance of sales and support teams.

With this tool, your customers' voices are not just heard; they are transformed into valuable and usable data. If you are looking for a modern solution to enhance service quality and increase organizational productivity, this software is an ideal choice.

Suggested Keywords: Voice Recognition Software in Issabel Voice to Text in VoIP Artificial Intelligence in VoIP AI Conversation Analysis Didar CRM and Issabel

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Aria Net Spadana

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  • Company registration date: 2019-03-21
  • Number of staff: 1-10 Person
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  • Place: Iran, Province Esfahan
  • In the field of: نرم‌افزار
  • Company Type: Private

Aria Net Spadana Company, with registration number 63543, in the field of providing computer network services, VoIP phone systems and network surveillance cameras, as a private joint-stock company, was established in December 2018 and introduced as one of the leaders of the information technology industry in the country. will be

At Aria Net Spadana, we pay attention to the high quality and security of our services. We use the latest technologies and the best security solutions to provide powerful and stable networks. Our experienced and expert team is ready to provide computer network solutions according to your needs. From flexibility and diversity in our services, to strong support and always being ready to solve your problems, we have made it our slogan. With us, move towards the growth and development of your business. Join us and look to a bright and modern future with us.
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Services, support and implementation of computer networks in Isfahan

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